The working behind an Electronic Super Market.

One of Central India’s largest electronic super markets, with multi location outlets follows a unique marketing strategy, apart from their regular high sale. Every Sunday, they offer a special price for a special product and that’s a crowd puller.

Their internal working structure is quite simple yet involves a lot of manpower, time & money though they maintain a very hi-tech method of maintaining their accounts payable details by a self designed software which they had developed some 3 years back.

The software, although efficient,  suffers due to some very basic factors like: – Goods receivables – the received goods from various company depots (suppliers) come with Manual / hand written product details (invoices/ challans), like the model number, quantity, serial numbers, and other specific details. Hard copies have to be retained which eventually delays the entire process of stock taking and maintaining and errors and mistakes while billing them and delivery from the warehouse.

Another pain area – Goods sold and being delivered at the customer’s door-step need a manual signature of the customer on the delivery challan as receiving and are stored for the records.

When a product complain is received by the shop, it consumes time, energy, resources to verify the product and match the serial number.

Automation / bar-coding can trace the exact date of sale of the aforesaid product which will not only expedite the entire process of complain resolution but can also rule out the possibility of tracing a wrong complaint registered by the customers.

Business-related aspect – A lot of time, money and man power can be saved if the entire process is out sourced or indexing software can be developed for all the product details which can be linked to their existing software.

As a solution provider, Xanadutec can take up the entire process and facilitate  a smooth platform flow and help them enhance their earnings.

If you are a retail chain or in need of improving your accounts payable process, please  fill up the contact us form and we will get back to you within 24 hours.

The field of Transcription obviously involves huge amount of typing, typing not only in terms of accuracy, but speed also.

Transcription, be it medical or legal, or medicolegal, typing is practically inseparable component of it and the speed varies from person to person.  Some are slow and some are fast, hence the variable productivity.

Then the question arises, how can we help it out and achieve greater productivity and quality standards?

The software field has provided us with an answer.  i.e.  Voice recognition systems

We were highly sceptical about the benefits we could achieve from the voice recognition software (VRS) system.

Hence we decided to give it a go and started using a VRS platform and since starting to use this system in Xanadutec, Warje Unit, it has indeed brought out a great change in our work.

TAT is the focal point in Transcription.  It has to be maintained at any cost without compromising on quality.  Due to manual typing being laborious, even after setting targets for line count, at the end of the day we used to still be left with loads of transcription work yet to be finished, which could have brought out TAT pressures and create unnecessary tensions, obviously hampering our quality.

Due to this solution, it is a different scene now.  In terms of productivity, we have noticed that our unproductive time has cut been down significantly and we are more productive due to less manual transcription work.

As quality is our aim and motto, we now utilise this benefit of spared time to achieve more greater productivity and to establish high quality control so that our client gets good work within less turnaround time and he can be fast with his future work and decisions, hence creating a Win-Win Situation for both of us.

The return on Investment or the monetary benefits derived from having spent money is highly positive in the long term.

We always leverage technology and improvement in processes to drive production and quality. Xanadu firmly believes in keeping ahead of the curve.

Our Software team will continue to tweak the system and the next goal is to add NLP (natural language processing) capability to our platform. This ability will further help automate and strengthen our quality layer. Our NLP engine understands “text” and will assist our QA team by highlighting discrepancies in text.

This is the future and we want to be a part of building it.

We finally have a blog where all our people across our centres can meet, collaborate and read about what is happening at XanaduTec.

Wishing everyone a Happy New Year.

Akshat